Privacy Policy

Personal data protection, privacy and website cookie policy

 

General

The under mentioned information gives you an easy overview of what happens to your personal data when you visit our website – https://www.aquarius-divingtenerife.com. Personal data is any information with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.

 

Collection of data on our website

 

Who is responsible for the data collected on this website?

The data collected on this website are processed by Aquarius divecenter SL. The contact details can be found in chapter “The party responsible for this website”.

 

How do we collect your data?

For example, some data are collected when you provide it to us. This could be like data you enter on a contact and/or booking form or email.

Other data are collected automatically when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically when you enter our website.

 

For what we use your data?

Some of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze visitor’s interaction with this site. And a part of the data is used for sales, planning and organizing our daily activity in which you request to participate.

The information what you provide to us (online and/or at the dive center) can be digital and/or paper (e-mail, online booking form, website, social media, diving activities sign-in forms, PADI programs and diving courses forms).

Your personal information what you provide to Aquarius divecenter SL will not be shared with no one except when is requested by law and/or PADI administrative department.

We from Aquarius divecenter SL may use your contact information to perform marketing and promotional campaigns focused on our products and services.

Information such as Name, Passport or ID number, Accommodation address and the dates of your stay in Tenerife is collected due the local legislation. If this information are requested by governmental entities we, from Aquarius divecenter SL have no control and responsibility about how this information may be used by the authorities.

 

What are your rights regarding your personal data?

You always have the right to:

Request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge in most cases.

Request that your data has to be corrected when incorrect, out of date or incomplete,  blocked, or deleted.

You can contact us at any time using the address given in chapter “The party responsible for this website” if you have further questions about the issue of privacy and data protection. You may also file a complaint with the competent regulatory authorities.

 

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happen primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous. We will not be able to identify you from this data.

You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy were we will inform you how to exercise your options regarding this subject.

 

General and mandatory information

 

Data protection

Aquarius divecenter SL the owner of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various pieces of personal data will be collected. Personal data is any information in which you could be personally identified. This privacy policy explains what information we collect and for what we use it. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

 

The party responsible for this website

 

The party responsible for processing data on this website is:

 

Harry R. Bakker

Aquarius divecenter SL

Register at: Registro Mercantil Santa Cruz de Tenerife

CIF: B76726405

Address: 

la, Calle las Lagunetas, 2,

38632 Arona, El Fraile

Santa Cruz de Tenerife

Tel: +34 645 57 29 37

[email protected]

 

Revocation (Opt´ing-out) of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. We are obliged to do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

To revoke your consent send an e-mail to [email protected] with your request. The data processed before we receive your request may still be legally processed.

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice.

 

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities.

 

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

 

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

 

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed.

You also have the right to request that your data has to be corrected when incorrect, out of date or incomplete, blocked, or deleted.

You can contact us at any time using the address given in chapter “The party responsible for this website” if you have further questions about the topic of personal data.

 

Exceptions

Data provided on PADI programs and courses administrative forms, such Name, Date of birth, Post address, Medical questionnaire, E-mail, Emergency contact, are used by Aquarius divecenter SL and shared with PADI in order to process your dive certification.

Aquarius divecenter SL is not responsible on how this information is stored and/or used by PADI.

Aquarius divecenter SL is required by PADI Standards to store this information for a period of 7 years. During this period we can’t remove this information from our data.

Your personal data what you provide to Aquarius divecenter SL  will not be shared with no one except when is requested by law and/or PADI administrative department.

Click here to review PADI’s privacy policy.

 

Collection of data on our website

 

Cookies

Our website use cookies, they do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them by yourself. These cookies make it possible to recognize your browser when you next visit the site.

You have the option to configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third party applications like Google Analytics.

For more information about Cookies and how to delete them, visit your “Help section” of your browser or have a look at the About Cookies website.

 

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

Browser type and browser version

Operating system used

Referrer URL

Host name of the accessing computer

Time of the server request

IP address

These data will not be combined with data from other sources.

 

Liability for Third Party Links

Aquarius divecenter SL does provide links to external third party websites. Ones you leave www.aquarius-divingtenerife.com, we have no influence or control on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

 

Contact and booking forms

When you send us questions and/or data via contact and/or booking forms or email, we will collect the data entered on the forms or email, including the contact details you provide, to answer your question and/or request and any follow-up questions and/or requests. We do not share this information to any third party without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent. You may revoke your consent at any time, to revoke your consent send an e-mail to [email protected] with your request. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

 

When you leave comments on this website

If you use the comment function on this site, your name, the time at which you created the comment and your email address will be stored along with your comment.

 

How long comments are stored

The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons.

 

Legal basis

The comments are stored based on your consent. You may revoke your consent at any time, to revoke your consent send an e-mail to [email protected] with your request. The comment(s) and data processed before we receive your request may still be legally processed.

 

Social media

 

Facebook plugins (like & share buttons)

Our website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the Like button on our site.

Check here for an overview of Facebook plugins.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited our site from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of our site to your Facebook profile. This allows Facebook to associate visits to our site with your user account.

Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy.

If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

 

Analytics and advertising

 

Google analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Aquarius divecenter SL has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

 

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

 

Browser plugin and objecting to the collection of data

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at Google.com.

For more information about how Google Analytics handles user data, see Google’s privacy policy.

 

Google adwords and google conversion tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Aquarius divecenter SL has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

 

Google recaptcha

We use “Google reCAPTCHA”  on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Aquarius dive center SL has a legitimate interest in protecting its site from abusive automated crawling and spam.

Please visit the following link for more information about Google reCAPTCHA.

 

Plugins and tools

 

Youtube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing.

Further information about handling user data, can be found in the data protection declaration of YouTube.

 

Google web fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

When you call up a page of our website that contains a social plugin, your browser makes a direct connection with Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

 

Google maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website.

Further information about handling user data, can be found in the data protection declaration of Google.

 

For any questions

If there are any further questions regarding our privacy policy, the way we use and store your personal data please email us at [email protected]

Aquarius dive center Tenerife